ProSource Wholesale
|
8/16/2024
Deciding to pursue a home remodel is not one made lightly. It is one made with a desire for greater function and fashion in a given space. From that forgotten bathroom to that dated kitchen, areas of the home require care, and sometimes, that care includes drastic change.
Homeowners contact ProSource Wholesale®, because they’ve made that decision to pursue a remodel or a redesign. They trust in the expertise of our network of trade professionals in the areas of each of our showrooms and are intrigued by our low, wholesale prices across a myriad of product categories guided by a helpful and dedicated staff of account managers and design experts.
With those expectations in mind, homeowners can sometimes feel overwhelmed before walking through the door by the process and the significant selection at every showroom. While those feelings are perfectly understandable and common, it’s important to keep in mind that the homeowners are not alone in this moment.
Establishing Trust With Your Team
After filling out our form and providing copious amounts of details regarding the home remodel project, homeowners will be contacted by a dedicated account manager, who will review everything provided to them and refer an experienced trade professional right for the job.
From there, the trade professional will contact the homeowners, who will meet and get a better sense of the project.
For this meeting, trust gets established. The homeowners don’t know the trade professional, just as the trade professional doesn’t know the homeowners, but they’ll have to effectively communicate throughout this meeting, in order to execute the project to the satisfaction of the homeowners.
The homeowners will need to offer their goals of the project and goals for within the space. Telling the trade professional that they want a new bathroom isn’t enough. What do they hope to get out of the bathroom? What’s being replaced? What is being saved? Is anything with plumbing being moved within the room?
Then, there are questions as to what the homeowners’ design preferences are. Are they the same as the current design of the bathroom? Are they the same as each other? What type of flooring are they seeking? What type of vanity are they looking for? One bowl? Two? Standing shower? Tub/shower combination?
These are all questions that trade professionals will need answered, not just to execute their job to the satisfaction of the homeowners. They also need these answered, in order to learn more about the homeowner. What a homeowner likes and does not like in home design speaks volumes and needs to be communicated, in order to establish trust and form a more open line of communication throughout the course of the remodel.
It may help homeowners to consider these aspects themselves and form a list, prior to the meeting with the trade professional. That way, they have their thoughts in order and can focus on moving forward with the project.
Navigating Products Samples
Many trade professional members, especially interior designers, often take the answers to those questions, as well as the specifics with the given space, and they will construct design concepts that utilize the product samples from our showrooms.
These design concepts often are constructed with the project’s dedicated account manager looped in, logging those checked-out product samples and assisting in any way that they can.
These relationships are the foundation of the team that the homeowners can rely on, in order to execute their vision for what their new space will look like. The product samples create proposed visual representations for the what the space could look like.
It also allows the trade professional to get a better sense of the answers that the homeowner gave to their initial questions. If they understood the homeowners’ design concept fully and these product samples reflect that, the team can proceed without any worry. If not, it’s also not a big deal. Additional design plans can be constructed through additional product samples being checked out, while the older ones are returned.
Walking Into a Showroom
Taking that step and scheduling an appointment to the showroom allows the homeowners to experience all of its features firsthand.
Our welcoming team will be there to receive the homeowners and make space for their dedicated account manager’s personal touch. The team will meet and discuss the ins and outs of the project with prepared products that reflect the designs that their trade professional already presented and that the homeowners approved.
From there, they may meet with a kitchen and bath designer inside the showroom, who will be able to expand that concept with 3D renderings for the homeowners to explore. Our design services offer an innovative way to see that space transform with new products or reconfiguration.
The product selection on display in the showroom and the catalog featured on the website may seem intimidating, but trust the process that ProSource’s network of trade professionals and dedicated staff offer. Through each step, homeowners can rest easier, knowing that they are one step closer to their dream home remodel.
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